The Crawlspace Crew

Serves Portland, OR

35244

Hired 97 times

25 employees

2 years in business

Free on-site estimate

4.8

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Next Service

Credentials

License

License Holder: Harlan Gross 
License Type: Contractor – Residential General (OR) 
License number: #247053 
License verified on 9/6/2023 
Valid through 8/4/2025 
Verify license 

Background Check

Harlan Gross 
Completed on 4/5/2023 

Show More

Introduction

We are unique in that we specialize in Animal Damage cleanup and have been doing so for the past 11 years. We offer animal, water, mold and fire damage restoration services as well with a heavy focus on customer satisfaction and service. Pest control and trapping companies do the best they can when an animal gets into your crawlspace. Well we can take it from start to finish and can tackle even the largest of jobs.

Show More

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

unfold fold
We offer discounts for crawlspace and attic work for repeat customers, home buyers/sellers, and often will even discount certain services depending on the size of the job. We offer competitive pricing for our standard of work and are very willing to work with the homeowner to come to a fair price.

What is your typical process for working with a new customer?

unfold fold
We like to inspect every job. We feel that an accurate bid/estimate is crucial to starting out the relationship right. Once we arrive and get eyes on the issue, we'll go over what we've found and show you the pictures we've taken. At that point we'll recommend the best course of action and proceed from there.

What education and/or training do you have that relates to your work?

unfold fold
We have 12 years of experience in water, mold, animal and fire restoration in both crawlspaces and attics. We have compiled the best practices and knowledge in the area over this time and never stop learning new and better ways to perform our work. We also go above and beyond the standards laid out by the IICRC.

How did you get started doing this type of work?

unfold fold
Co-Founder Dillon Rivera first began doing this work by following in the footsteps of his father, who was a pioneer in the field of restoration in the late 80s and early 90s. He has grown up in and around this work for his whole life and started out as a restoration technician at his father's company 12 years ago.

What types of customers have you worked with?

unfold fold
We have worked with home buyers and sellers trying to close, homeowners, property managers, and commercial contractors.

Describe a recent project you are fond of. How long did it take?

unfold fold
Rosalyn Hein was one of my favorite jobs in a while. I had gone out to inspect due to a bad smell and found that some work had not been done properly on her home before on the HVAC ducting, vapor barrier and some exclusions. These exclusions were difficult because the foundation was concrete blocks, though a stick built home. She was very nervous that she was going to make the wrong decision and spend a lot of money without getting much return on it. I talked her through it and assured her that our team would take amazing care of her and would get a great product in her crawlspace and we did. She was very happy and even wrote us a 5 star review. It's very satisfying to have customers' needs met and to see how happy they are with the product!

What advice would you give a customer looking to hire a provider in your area of work?

unfold fold
Make sure to ask questions. A good company will answer your questions and be knowledgeable enough to answer a wide range of things. No one knows everything, but they should be able to find the answers to your questions and get back to you. Crawlspace restoration is a relatively untouched field and the number 1 telltale sign of a good restoration company is that they can answer your questions about your crawlspace or attic.

What questions should customers think through before talking to professionals about their project?

unfold fold
What have they smelled, heard or observed? What animal or issue do you think it is? Clues like these help isolate issues and help us help you with any restoration project.

Favorites

Here is a brief description text of the drawer.